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Free Internet Resources for Families

Dothan City School students are eligible to receive free or discounted high-speed internet service through Emergency Broadband Benefit (EBB) and T-Mobile’s Project 10Million programs.

If your student is enrolled in the National School Lunch Program or your family participates in many other low-income government programs, they will be eligible for these programs. If your student has not qualified to receive free and reduced lunch, but you think your student may be eligible, please go to dothan.k12.al.us/CNP to complete a lunch application or contact your base school for a paper application. If your student’s address needs to be updated, call your student’s school. 

T-MOBILE’S PROJECT 10MILLION

Project 10Million’s Direct to Parent/Guardian program provides internet access to eligible families that have a student enrolled in the National School Lunch program. Approved families receive 100GB of mobile data per year for 5 years and a FREE mobile hotspot, plus the opportunity to purchase devices at a low cost.

  • New and existing T-Mobile (including Metro by T-Mobile and Sprint), as well as Non-T-Mobile customers, are eligible to apply.
  • One free T-Mobile hotspot device and 100GB/year data line per household, max one per student.
  • Data service ends when allotment is reached until the yearly renewal date (Additional data passes are available for purchase).
  • May purchase up to five select, at-cost Wi-Fi-only tablets and laptops for use with the hotspot device.

Eligible households can apply at www.t-mobile.com/brand/project-10-million-form or if you need assistance applying, you may bring a physical or digital copy of your proof of eligibility document to a T-Mobile store.

Requirements

To qualify for Project 10Million Direct to Parent/Guardian, you’ll need to provide:

  • Proof of enrollment in the National School Lunch Program dated from the 2019 school year to the present.
  • Your student’s school district and ID number.
  • Basic contact information (name, address, etc.).

Application process

Once you have everything you need, you can visit the Project 10Million website to apply now. If you need assistance applying, you may bring a physical or digital copy of your proof of eligibility document to a T-Mobile store.

  1. Tell us about yourself – Provide your name, email, and language preference.
  2. Enter your shipping address – Provide an address we can send your hotspot device to. Sorry, no PO Boxes and military addresses.
  3. Create an account PIN – Enter a PIN number you will remember. You’ll use this to access your account if you need to contact us.
  4. Upload Proof of Enrollment – You’ll be asked to enter your student’s info and to upload a digital copy or photo of your student’s NSLP Notification or Direct Certification letter. Your NSLP letter needs to be dated for the school year 2019 or later. (See above for Puerto Rico-specific requirements).
  5. Submit your application and verify your email – You will be notified immediately if your application is accepted and we’ll send you an email to verify your identity. Important: You must complete this verification step to receive your Project 10Million device and account.

After your application is accepted, you’ll be sent emails notifying you of your hotspot’s shipping status, welcoming you to the program, and providing you a dedicated number to contact in case you run into any trouble.

EMERGENCY BROADBAND BENEFIT (EBB)

The Emergency Broadband Benefit Program is a Federal Communications Commission (FCC) program that provides a temporary discount on monthly broadband bills for qualifying low-income households. If your household is eligible, you can receive:

  • Up to a $50/month discount on your broadband service and associated equipment rentals
  • Up to a $75/month discount if your household is on qualifying Tribal lands
  • A one-time discount of up to $100 for a laptop, tablet, or desktop computer (with a co-payment of more than $10 but less than $50)

Only one monthly service discount and one device discount is allowed per household. Eligible households can enroll through an approved provider or by visiting https://getemergencybroadband.org.

Important: This is a Temporary Program

Before you apply, it is important to understand that the Emergency Broadband Benefit Program will end when the fund runs out of money or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner. Participating households will need to opt-in to continue receiving broadband services from their provider after the program ends. If a household chooses to continue receiving service after the end of the Emergency Broadband Benefit Program, they will be billed the broadband provider’s general monthly rate.

Apply

There are three ways to apply for the Emergency Broadband Benefit Program.

Online with USAC
Use the online application (available in English and Spanish).

Mail with USAC
Print an application in English or Spanish (instructions also available in 9 additional languages).

Complete the application and send with proof of eligibility to:

Emergency Broadband Support Center
P.O. Box 7081
London, KY 40742

Contact Your Broadband Provider
Ask your provider if they participate in the EBB Program, or use our online tool to find a participating company near you. Participating companies can help you apply through the National Verifier or through their company’s application process.

After You Apply

After you submit an application, we will share the results with you. If you apply online, you may receive immediate approval. If we cannot prove your eligibility automatically, we will request additional documentation from you and provide information on how you can submit those documents for review.

Enroll

Once we approve your application, you can choose a company that offers EBB Program discounts and sign up for service.

Talk to a participating provider to learn more about what services they have available for EBB recipients and to find out how to enroll.